Recording an External Guest Payment/Refund

Use this guide to understand how to record external payments/refunds on a reservation.

Overview

This document details the process for recording external guest payments and refunds using a payment method not integrated with Guesty.

Recording an External Payment Flow

Recording an External Payment Flow

πŸ“˜

Response Payload

The response will return all the payment objects posted to the reservation. Identify the most recent payment object to confirm its success.

Recording a Payment

Available Endpoints

MethodEndpoint
POST/reservations/{id}/payments

Key Parameters

Path ParameterDescriptionData TypeRequired
_idThe reservation ID.stringβœ“
Body ParameterDescriptionData TypeRequired
paymentMethodThe payment method object.objectβœ“
- methodEnter the payment method. See Enums.stringβœ“
-saveForFutureUsetrue or falseboolean
- idEnter the payment method ID. See Enums.stringβœ“
amountThe amount to charge the guest.floatβœ“
shouldBePaidAtEnter the date in YYYY-MM-DD format to schedule the payment. Refrain from using this when recording payments. See the callout below.date
paidAtEnter the date to process the payment with a past datedateβœ“
noteDescribe the payment.string

🚧

Scheduling Recorded Payments

Recording a payment with a future date is strongly discouraged and can lead to the payment failing to be counted at the allotted time. In addition, if it is a CASH payment and the reservation has a payment method, the record may become an actual transaction using your integrated payment provider solution.

To attain the best outcome, we recommend you omit paidAt and shouldBePaidAt from your call to record the payment with the current date and time or include paidAt to record it with a past date and time.

Example

Request

curl 'https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments' \
--data '{
    "paymentMethod": {
        "method": "BANK_TRANSFER",
        "id": "5dee4ebd32acdf7051cd6ed6"
    },
    "amount": 1000,
    "paidAt": "2023-08-24T16:00:00.000Z",
    "note": "First installment"
}'
var raw = "{\n    \"paymentMethod\": {\n        \"method\": \"BANK_TRANSFER\",\n        \"id\": \"5dee4ebd32acdf7051cd6ed6\"\n    },\n    \"amount\": 1000,\n    \"paidAt\": \"2023-08-24T16:00:00.000Z\",\n    \"note\": \"First installment\"\n}";

var requestOptions = {
  method: 'POST',
  body: raw,
  redirect: 'manual'
};

fetch("https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments", requestOptions)
  .then(response => response.text())
  .then(result => console.log(result))
  .catch(error => console.log('error', error));
<?php

$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => false,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'POST',
  CURLOPT_POSTFIELDS =>'{
    "paymentMethod": {
        "method": "BANK_TRANSFER",
        "id": "5dee4ebd32acdf7051cd6ed6"
    },
    "amount": 1000,
    "paidAt": "2023-08-24T16:00:00.000Z",
    "note": "First installment"
}',
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;
import http.client

conn = http.client.HTTPSConnection("open-api.guesty.com")
payload = "{\n    \"paymentMethod\": {\n        \"method\": \"BANK_TRANSFER\",\n        \"id\": \"5dee4ebd32acdf7051cd6ed6\"\n    },\n    \"amount\": 1000,\n    \"paidAt\": \"2023-08-24T16:00:00.000Z\",\n    \"note\": \"First installment\"\n}"
headers = {}
conn.request("POST", "/v1/reservations/64873771ec565e0042006d13/payments", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))

Response

{
    "_id":"64873771ec565e0042006d13",
    "money":{
        "payments":[
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"PENDING",
                "_id":"64873772ec565e0042006d2a",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "policyItemId":"6384b34fee696c0041f2704f",
                "shouldBePaidAt":"2023-06-12T15:19:13.699Z",
                "currency":"USD",
                "amount":1096.15,
                "paymentMethodId":"589894a91d756b9c47ce1e87",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-06-12T15:19:14.385Z",
                "attempts":[
                    
                ],
                "receiptTargets":[
                    
                ],
                "guestId":"6304135d6409db0035df92ea",
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"589894a91d756b9c47ce1e87",
                    "method":"CASH"
                }
            },
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"PENDING",
                "_id":"64873772ec565e0042006d2b",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "policyItemId":"6384b34fee696c0041f2704e",
                "shouldBePaidAt":"2023-09-02T22:00:00.000Z",
                "currency":"USD",
                "amount":1096.15,
                "paymentMethodId":"589894a91d756b9c47ce1e87",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-06-12T15:19:14.386Z",
                "attempts":[
                    
                ],
                "receiptTargets":[
                    
                ],
                "guestId":"6304135d6409db0035df92ea",
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"589894a91d756b9c47ce1e87",
                    "method":"CASH"
                }
            },
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"SUCCEEDED",
                "_id":"64e75950c0173f004f71f929",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "amount":1000,
                "paidAt":"2023-08-24T16:00:00.000Z",
                "note":"First installment",
                "paymentMethodId":"5dee4ebd32acdf7051cd6ed6",
                "guestId":"6304135d6409db0035df92ea",
                "currency":"USD",
                "attempts":[
                    
                ],
                "shouldBePaidAt":"2023-08-24T16:00:00.000Z",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-08-24T13:21:20.068Z",
                "receiptTargets":[
                    
                ],
                "receiptId":26367986,
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"5dee4ebd32acdf7051cd6ed6",
                    "method":"BANK_TRANSFER"
                }
            }
        ]
    }
}

Recording a Refund

To record a refund, enter a negative value as the amount in the request, which is the same as the one for payment.

Example

Request

curl 'https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments' \
--data '{
    "paymentMethod": {
        "method": "BANK_TRANSFER",
        "id": "5dee4ebd32acdf7051cd6ed6"
    },
    "amount": -200,
    "paidAt": "2023-08-24T16:30:00.000Z",
    "note": "Early payment discount"
}'
var raw = "{\n    \"paymentMethod\": {\n        \"method\": \"BANK_TRANSFER\",\n        \"id\": \"5dee4ebd32acdf7051cd6ed6\"\n    },\n    \"amount\": -200,\n    \"paidAt\": \"2023-08-24T16:30:00.000Z\",\n    \"note\": \"Early payment discount\"\n}";

var requestOptions = {
  method: 'POST',
  body: raw,
  redirect: 'manual'
};

fetch("https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments", requestOptions)
  .then(response => response.text())
  .then(result => console.log(result))
  .catch(error => console.log('error', error));
<?php

$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => false,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'POST',
  CURLOPT_POSTFIELDS =>'{
    "paymentMethod": {
        "method": "BANK_TRANSFER",
        "id": "5dee4ebd32acdf7051cd6ed6"
    },
    "amount": -200,
    "paidAt": "2023-08-24T16:30:00.000Z",
    "note": "Early payment discount"
}',
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

import http.client

conn = http.client.HTTPSConnection("open-api.guesty.com")
payload = "{\n    \"paymentMethod\": {\n        \"method\": \"BANK_TRANSFER\",\n        \"id\": \"5dee4ebd32acdf7051cd6ed6\"\n    },\n    \"amount\": -200,\n    \"paidAt\": \"2023-08-24T16:30:00.000Z\",\n    \"note\": \"Early payment discount\"\n}"
headers = {}
conn.request("POST", "/v1/reservations/64873771ec565e0042006d13/payments", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))

Response

{
    "_id":"64873771ec565e0042006d13",
    "money":{
        "payments":[
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"PENDING",
                "_id":"64873772ec565e0042006d2a",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "policyItemId":"6384b34fee696c0041f2704f",
                "shouldBePaidAt":"2023-06-12T15:19:13.699Z",
                "currency":"USD",
                "amount":1096.15,
                "paymentMethodId":"589894a91d756b9c47ce1e87",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-06-12T15:19:14.385Z",
                "attempts":[
                    
                ],
                "receiptTargets":[
                    
                ],
                "guestId":"6304135d6409db0035df92ea",
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"589894a91d756b9c47ce1e87",
                    "method":"CASH"
                }
            },
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"PENDING",
                "_id":"64873772ec565e0042006d2b",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "policyItemId":"6384b34fee696c0041f2704e",
                "shouldBePaidAt":"2023-09-02T22:00:00.000Z",
                "currency":"USD",
                "amount":1096.15,
                "paymentMethodId":"589894a91d756b9c47ce1e87",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-06-12T15:19:14.386Z",
                "attempts":[
                    
                ],
                "receiptTargets":[
                    
                ],
                "guestId":"6304135d6409db0035df92ea",
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"589894a91d756b9c47ce1e87",
                    "method":"CASH"
                }
            },
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"SUCCEEDED",
                "_id":"64e75950c0173f004f71f929",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "amount":1000,
                "paidAt":"2023-08-24T16:00:00.000Z",
                "note":"First installment",
                "paymentMethodId":"5dee4ebd32acdf7051cd6ed6",
                "guestId":"6304135d6409db0035df92ea",
                "currency":"USD",
                "attempts":[
                    
                ],
                "shouldBePaidAt":"2023-08-24T16:00:00.000Z",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-08-24T13:21:20.068Z",
                "receiptTargets":[
                    
                ],
                "receiptId":26367986,
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"5dee4ebd32acdf7051cd6ed6",
                    "method":"BANK_TRANSFER"
                }
            },
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"SUCCEEDED",
                "_id":"64e75bdda3f13a004393e116",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "amount":-200,
                "paidAt":"2023-08-24T16:30:00.000Z",
                "note":"Early payment discount",
                "paymentMethodId":"5dee4ebd32acdf7051cd6ed6",
                "guestId":"6304135d6409db0035df92ea",
                "currency":"USD",
                "attempts":[
                    
                ],
                "shouldBePaidAt":"2023-08-24T16:30:00.000Z",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-08-24T13:32:13.270Z",
                "receiptTargets":[
                    
                ],
                "receiptId":26368208,
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"5dee4ebd32acdf7051cd6ed6",
                    "method":"BANK_TRANSFER"
                }
            }
        ]
    }
}

Editing a Recorded Payment/Refund

Available Endpoints

Key Parameters

1. Retrieve the Payment ID

Follow the instructions in the Refunding a Guest Payment guide.

2. Edit the Payment

To alter a payment for a reservation, please refer to the corresponding document that outlines the editable fields. In the following examples, the $200 refund is canceled, and the recorded payment is adjusted to $800.

Request

curl --request PUT 'https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments/64e75bdda3f13a004393e116' \
--data '{
    "paymentMethod": {
        "method": "BANK_TRANSFER",
        "id": "5dee4ebd32acdf7051cd6ed6"
    },
    "status": "CANCELLED"
}'

Response

{
    "_id":"64873771ec565e0042006d13",
    "money":{
        "payments":[
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"SUCCEEDED",
                "_id":"64873772ec565e0042006d2a",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "policyItemId":"6384b34fee696c0041f2704f",
                "shouldBePaidAt":"2023-08-24T13:42:30.757Z",
                "currency":"USD",
                "amount":200,
                "paymentMethodId":"58a1932b85e33bd55ec5c8c5",
                "refunds":[
                    {
                        "_id":"64e75e69710ffd0035d931b9",
                        "amount":200,
                        "status":"SUCCEEDED",
                        "createdAt":"2023-08-24T13:43:05.595Z"
                    }
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-06-12T15:19:14.385Z",
                "attempts":[
                    
                ],
                "receiptTargets":[
                    
                ],
                "guestId":"6304135d6409db0035df92ea",
                "paidAt":"2023-08-24T13:42:30.757Z",
                "receiptId":26368271,
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"58a1932b85e33bd55ec5c8c5",
                    "method":"ECHECK"
                }
            },
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"PENDING",
                "_id":"64873772ec565e0042006d2b",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "policyItemId":"6384b34fee696c0041f2704e",
                "shouldBePaidAt":"2023-09-02T22:00:00.000Z",
                "currency":"USD",
                "amount":1096.15,
                "paymentMethodId":"589894a91d756b9c47ce1e87",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-06-12T15:19:14.386Z",
                "attempts":[
                    
                ],
                "receiptTargets":[
                    
                ],
                "guestId":"6304135d6409db0035df92ea",
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"589894a91d756b9c47ce1e87",
                    "method":"CASH"
                }
            },
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"CANCELLED",
                "_id":"64e75950c0173f004f71f929",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "amount":1000,
                "paidAt":"2023-08-24T16:00:00.000Z",
                "note":"First installment",
                "paymentMethodId":"5dee4ebd32acdf7051cd6ed6",
                "guestId":"6304135d6409db0035df92ea",
                "currency":"USD",
                "attempts":[
                    
                ],
                "shouldBePaidAt":"2023-08-24T16:00:00.000Z",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-08-24T13:21:20.068Z",
                "receiptTargets":[
                    
                ],
                "receiptId":26367986,
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"5dee4ebd32acdf7051cd6ed6",
                    "method":"BANK_TRANSFER"
                }
            },
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"CANCELLED",
                "_id":"64e75bdda3f13a004393e116",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "amount":-200,
                "paidAt":"2023-08-24T16:30:00.000Z",
                "note":"Early payment discount",
                "paymentMethodId":"5dee4ebd32acdf7051cd6ed6",
                "guestId":"6304135d6409db0035df92ea",
                "currency":"USD",
                "attempts":[
                    
                ],
                "shouldBePaidAt":"2023-08-24T16:30:00.000Z",
                "refunds":[
                    
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-08-24T13:32:13.270Z",
                "receiptTargets":[
                    
                ],
                "receiptId":26368208,
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"5dee4ebd32acdf7051cd6ed6",
                    "method":"BANK_TRANSFER"
                }
            }
        ]
    }
}

Request

curl --request PUT 'https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments/64e75950c0173f004f71f929' \
--data '{
    "paymentMethod": {
        "method": "BANK_TRANSFER",
        "id": "5dee4ebd32acdf7051cd6ed6"
    },
    "status": "SUCCEEDED",
    "amount": 800
}'
var raw = "{\n    \"paymentMethod\": {\n        \"method\": \"BANK_TRANSFER\",\n        \"id\": \"5dee4ebd32acdf7051cd6ed6\"\n    },\n    \"status\": \"SUCCEEDED\",\n    \"amount\": 800\n}";

var requestOptions = {
  method: 'PUT',
  body: raw,
  redirect: 'manual'
};

fetch("https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments/64e75950c0173f004f71f929", requestOptions)
  .then(response => response.text())
  .then(result => console.log(result))
  .catch(error => console.log('error', error));
<?php

$curl = curl_init();

curl_setopt_array($curl, array(
  CURLOPT_URL => 'https://open-api.guesty.com/v1/reservations/64873771ec565e0042006d13/payments/64e75950c0173f004f71f929',
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => '',
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 0,
  CURLOPT_FOLLOWLOCATION => false,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => 'PUT',
  CURLOPT_POSTFIELDS =>'{
    "paymentMethod": {
        "method": "BANK_TRANSFER",
        "id": "5dee4ebd32acdf7051cd6ed6"
    },
    "status": "SUCCEEDED",
    "amount": 800
}',
));

$response = curl_exec($curl);

curl_close($curl);
echo $response;

import http.client

conn = http.client.HTTPSConnection("open-api.guesty.com")
payload = "{\n    \"paymentMethod\": {\n        \"method\": \"BANK_TRANSFER\",\n        \"id\": \"5dee4ebd32acdf7051cd6ed6\"\n    },\n    \"status\": \"SUCCEEDED\",\n    \"amount\": 800\n}"
headers = {}
conn.request("PUT", "/v1/reservations/64873771ec565e0042006d13/payments/64e75950c0173f004f71f929", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))

Response

{
    "_id":"64873771ec565e0042006d13",
    "money":{
        "payments":[
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"SUCCEEDED",
                "_id":"64873772ec565e0042006d2a",
                "chargebacksData":{
                    "chargebacks":[
                        
                    ]
                },
                "policyItemId":"6384b34fee696c0041f2704f",
                "shouldBePaidAt":"2023-08-24T13:42:30.757Z",
                "currency":"USD",
                "amount":200,
                "paymentMethodId":"58a1932b85e33bd55ec5c8c5",
                "refunds":[
                    {
                        "_id":"64e75e69710ffd0035d931b9",
                        "amount":200,
                        "status":"SUCCEEDED",
                        "createdAt":"2023-08-24T13:43:05.595Z"
                    }
                ],
                "authorizationHoldCaptures":[
                    
                ],
                "createdAt":"2023-06-12T15:19:14.385Z",
                "attempts":[
                    
                ],
                "receiptTargets":[
                    
                ],
                "guestId":"6304135d6409db0035df92ea",
                "paidAt":"2023-08-24T13:42:30.757Z",
                "receiptId":26368271,
                "guest":{
                    "_id":"6304135d6409db0035df92ea",
                    "email":"[email protected]",
                    "fullName":"Roger Rabbit"
                },
                "paymentMethod":{
                    "_id":"58a1932b85e33bd55ec5c8c5",
                    "method":"ECHECK"
                }
            },
            {
                "paymentMethodStatus":"ACTIVE",
                "isAuthorizationHold":false,
                "status":"PENDING",
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