--- updatedAt: 2026-04-23T09:30:40.000Z agentTools: projectIndex: https://open-api-docs.guesty.com/llms.txt --- # Get conversations Get conversations # OpenAPI definition ```json { "openapi": "3.0.3", "info": { "title": "GUESTY OPEN API", "description": "Guesty Open API documentation", "version": "1" }, "servers": [ { "url": "https://open-api.guesty.com/v1" } ], "security": [ { "bearerAuth": [] } ], "tags": [ { "name": "Inbox Conversations" } ], "paths": { "/communication/conversations": { "get": { "security": [ { "bearerAuth": [] } ], "tags": [ "Inbox Conversations" ], "summary": "Get conversations", "description": "Get conversations", "parameters": [ { "name": "filters", "in": "query", "schema": { "type": "string" }, "description": "Array of filters to query by. \n\n **field**: Subject of the filter: `status`, `type`, `guest._id`, `owner._id`, `reservation._id`, `reservation.status`, `read`, `assignee._id`, `listing._id` \n\n **operator**: Enhanced MongoDB comparison operator: `$eq`, `$exists`, `$not`, `$contains`, `$notcontains`, `$gt`, `$lt`, `$between`, `$in`, `$nin` \n\n **value**: Value to filter by", "example": "[{\"field\":\"status\", \"operator\":\"$eq\", \"value\": \"OPEN\"}]" }, { "name": "fields", "in": "query", "schema": { "type": "string" }, "description": "Selection of fields, separated by space", "example": "guest reservation status assignee priority createdAt" }, { "name": "sort", "in": "query", "schema": { "type": "string" }, "description": "Sorting, default: `-createdAt`", "example": "-modifiedAt" }, { "name": "limit", "in": "query", "schema": { "type": "integer" }, "description": "Pagination, max: 100, default is: `25`", "example": "25" }, { "name": "cursorAfter", "in": "query", "schema": { "type": "string" }, "description": "Pagination cursor, default:`''`,\n\n `cursorAfter` and `cursorBefore` are not allowed to be used at the same time in one request.\n\n First request will require only limit parameter and in response you will get cursor object. \n\n Use `cursor.after` to send in query params `cursorAfter` parameter in order to move forward. \n\n Use `cursor.before` to send in query params `cursorBefore` parameter in order to move backwards. \n\n An empty string in after or before cursor in response will indicate that there is no more documents in this direction. \n\n If you sort buy something different than `createdAt`, please make sure include this parameter in fields, or you will get empty cursor. \n\n `cursorAfter` and `cursorBefore` are not allowed to be used at the same time in one request.", "example": "MjAyMC0wNy0wOVQxMDowMzozOS43ODBaXzVmMDZlYjdiYzVkODk4MDAyYWMwNTM2Nw==" }, { "name": "cursorBefore", "in": "query", "schema": { "type": "string" }, "description": "Pagination cursor, default:`null`", "example": "MjAyMC0wNy0wOVQxMDowMzozOS43ODBaXzVmMDZlYjdiYzVkODk4MDAyYWMwNTM2Nw==" }, { "name": "conversation types", "in": "query", "deprecated": true, "schema": { "type": "string", "enum": [ "guest", "owner", "owner-direct" ], "default": "guest" }, "description": "Deprecated — use the `type` query parameter instead. The legacy name contains a space and is not transmitted correctly by generated clients.", "example": "owner" }, { "name": "type", "in": "query", "schema": { "type": "string", "enum": [ "guest", "owner", "owner-direct" ], "default": "guest" }, "description": "The conversations API supports guest, owner, and owner-direct conversations.\n\nThe query parameter `type` (`guest`, `owner`, or `owner-direct`; default: `guest`) determines which conversations are returned.\n\n- `guest` — guest inbox conversations\n- `owner` — owner conversations (includes owner and owner-guest records)\n- `owner-direct` — direct owner conversations\n\nOwner and owner-direct conversations do not support `airbnb2` module type; messages sent with `platform` module type are delivered through Email.", "example": "owner" } ], "responses": { "200": { "description": "OK", "headers": { "Date": { "schema": { "type": "string", "example": "Mon, 11 Oct 2021 13:59:38 GMT" } }, "Content-Type": { "schema": { "type": "string", "example": "application/json; charset=utf-8" } }, "Transfer-Encoding": { "schema": { "type": "string", "example": "chunked" } }, "Connection": { "schema": { "type": "string", "example": "keep-alive" } }, "x-request-id": { "schema": { "type": "string", "example": "Root=1-61644349-7dc42c2a02aa8f645ba8c342" } }, "x-transit-id": { "schema": { "type": "string", "example": "78fce5a0-2a9b-11ec-9e88-e1ecf83deceb" } }, "X-DNS-Prefetch-Control": { "schema": { "type": "string", "example": "off" } }, "X-Frame-Options": { "schema": { "type": "string", "example": "deny" } }, "Strict-Transport-Security": { "schema": { "type": "string", "example": "max-age=31536000;includesubdomains" } }, "X-Download-Options": { "schema": { "type": "string", "example": "noopen" } }, "X-Content-Type-Options": { "schema": { "type": "string", "example": "nosniff" } }, "X-XSS-Protection": { "schema": { "type": "string", "example": "1;mode=block" } }, "ETag": { "schema": { "type": "string", "example": "W/\"5d70-OevskQL1SGVbdHKtiJqpAemTdYw\"" } }, "Vary": { "schema": { "type": "string", "example": "Accept-Encoding" } }, "Content-Encoding": { "schema": { "type": "string", "example": "gzip" } }, "x-content-type": { "schema": { "type": "string", "example": "nosniff" } }, "x-permitted-cross-domain-policies": { "schema": { "type": "string", "example": "none" } } }, "content": { "application/json": { "schema": { "type": "object", "properties": { "status": { "type": "number", "example": 200 }, "data": { "type": "object", "properties": { "count": { "type": "number", "example": 30 }, "countUnread": { "type": "number", "example": 2 }, "fields": { "type": "string", "example": "guest reservation status assignee priority createdAt" }, "limit": { "type": "number", "example": 25 }, "cursor": { "type": "object", "properties": { "after": { "type": "string", "example": "" }, "before": { "type": "string", "example": "" } } }, "conversations": { "type": "array", "items": { "type": "object", "properties": { "_id": { "type": "string", "example": "6134a49cd450d300307794cb" }, "assignee": { "type": "object", "properties": { "_id": { "type": "string" } } }, "priority": { "type": "number", "example": 10 }, "meta": { "type": "object", "properties": { "reservations": { "type": "array", "items": { "type": "object", "properties": { "_id": { "type": "string", "example": "61347d71d450d300307792a4" }, "status": { "type": "string", "example": "inquiry" }, "checkIn": { "type": "string", "example": "2021-09-04T21:00:00.000Z" }, "checkOut": { "type": "string", "example": "2021-09-05T20:00:00.000Z" }, "customFields": { "type": "array", "items": {} }, "listing": { "type": "object", "properties": { "tags": { "type": "array", "items": { "type": "string", "example": "Pool" } }, "active": { "type": "boolean" }, "_id": { "type": "string", "example": "5fba2d97d8e638002d76d842" }, "picture": { "type": "object", "properties": { "_id": { "type": "string", "example": "615c0214cdf3370028883d3a" }, "thumbnail": { "type": "string", "example": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036872/preprod/5fb67280e39677002e6c2683/ephepadfvgopafgykxrc.jpg" } } }, "address": { "type": "object", "properties": { "full": { "type": "string", "example": "Loma Mazamitla Sur, La Aurora, 44790 Guadalajara, Jal., Mexico" }, "city": { "type": "string", "example": "Guadalajara" }, "country": { "type": "string", "example": "Mexico" }, "state": { "type": "string", "example": "Jalisco" } } }, "nickname": { "type": "string", "example": "OPS-Listing" }, "title": { "type": "string", "example": "TEST" }, "customFields": { "type": "array", "items": {} } } } } } }, "guest": { "type": "object", "properties": { "_id": { "type": "string", "example": "61347d70d450d300307792a3" }, "email": { "type": "string", "example": "asdasd@assadsa.com" }, "isReturning": { "type": "boolean" } } } } }, "accountId": { "type": "string", "example": "5fb67280e39677002e6c2683" }, "createdAt": { "type": "string", "example": "2021-09-05T11:06:05.388Z" }, "state": { "type": "object", "properties": { "read": { "type": "boolean" }, "status": { "type": "string", "example": "OPEN" } } } } } } } } } }, "example": { "status": 200, "data": { "count": 30, "countUnread": 2, "fields": "guest reservation status assignee priority createdAt", "limit": 25, "cursor": { "after": "", "before": "" }, "conversations": [ { "_id": "6134a49cd450d300307794cb", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "61347d71d450d300307792a4", "status": "inquiry", "checkIn": "2021-09-04T21:00:00.000Z", "checkOut": "2021-09-05T20:00:00.000Z", "customFields": [], "listing": { "tags": [ "Pool", "Resort", "Another random tag", "abs", "San Fransico" ], "active": true, "_id": "5fba2d97d8e638002d76d842", "picture": { "_id": "615c0214cdf3370028883d3a", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036872/preprod/5fb67280e39677002e6c2683/ephepadfvgopafgykxrc.jpg" }, "address": { "full": "Loma Mazamitla Sur, La Aurora, 44790 Guadalajara, Jal., Mexico", "city": "Guadalajara", "country": "Mexico", "state": "Jalisco" }, "nickname": "OPS-Listing", "title": "TEST", "customFields": [] } } ], "guest": { "_id": "61347d70d450d300307792a3", "email": "asdasd@assadsa.com", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-09-05T11:06:05.388Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "60b337646b754a002f4a1a76", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "60b337636b754a002f4a1a4f", "status": "confirmed", "checkIn": "2022-02-16T04:00:00.000Z", "checkOut": "2022-02-18T23:00:00.000Z", "confirmationCode": "MZQn2A6pm", "customFields": [], "listing": { "tags": [], "active": true, "_id": "5fba2d4cd8e638002d76d7b5", "picture": { "_id": "615c12f6cdf3370028883d42", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036796/preprod/5fb67280e39677002e6c2683/chuupwehryq36cd43avq.jpg" }, "address": { "full": "150 Las Vegas Blvd N, Las Vegas, NV 89101, USA", "city": "Las Vegas", "country": "United States", "state": "Nevada" }, "nickname": "Listing Test1", "title": "Listing Test1", "customFields": [] } } ], "guest": { "_id": "60b337616b754a002f4a1a37", "fullName": "Gal Levy", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-05-30T06:57:40.575Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "6023bb96151857002f7173de", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "6023bb96151857002f7173da", "status": "confirmed", "checkIn": "2021-02-24T20:00:00.000Z", "checkOut": "2021-02-26T19:00:00.000Z", "customFields": [], "listing": { "tags": [ "Pool", "Resort", "Another random tag", "abs", "San Fransico" ], "active": true, "_id": "5fba2d97d8e638002d76d842", "picture": { "_id": "615c0214cdf3370028883d3a", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036872/preprod/5fb67280e39677002e6c2683/ephepadfvgopafgykxrc.jpg" }, "address": { "full": "Loma Mazamitla Sur, La Aurora, 44790 Guadalajara, Jal., Mexico", "city": "Guadalajara", "country": "Mexico", "state": "Jalisco" }, "nickname": "OPS-Listing", "title": "TEST", "customFields": [] }, "confirmationCode": "796O7R0Ny" } ], "guest": { "_id": "6023bb96151857002f7173c4", "fullName": "GuestName GuestLastName", "email": "sadsa.sad@gmail.com", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-02-10T10:55:18.922Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "61222fca0b308800307fd92d", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "61222fca0b308800307fd8b1", "status": "confirmed", "checkIn": "2021-08-26T21:00:00.000Z", "checkOut": "2021-08-28T16:00:00.000Z", "customFields": [], "listing": { "tags": [], "active": true, "_id": "61222fb10b308800307fd7c2", "picture": { "_id": "612b276119a046002822f87f", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1629630380/preprod/5fb67280e39677002e6c2683/itaivtuofjq9fwv0g2ve.jpg" }, "address": { "full": "Rickard Coulee, Stanford, MT 59479, USA", "city": "Stanford", "country": "United States", "state": "Montana" }, "nickname": "GaL test 3503", "title": "GaL test 3503", "customFields": [] }, "confirmationCode": "nRxW923OR" } ], "guest": { "_id": "61222fc80b308800307fd897", "fullName": "gal 3503", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-08-22T11:06:50.516Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "6110d84fb0e971002d5f1ca0", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "6110d84eb0e971002d5f1c70", "status": "confirmed", "checkIn": "2022-08-18T05:00:00.000Z", "checkOut": "2022-08-19T00:00:00.000Z", "confirmationCode": "MZwgzlN3Q", "customFields": [], "listing": { "tags": [], "active": true, "_id": "5fba2d4cd8e638002d76d7b5", "picture": { "_id": "615c12f6cdf3370028883d42", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036796/preprod/5fb67280e39677002e6c2683/chuupwehryq36cd43avq.jpg" }, "address": { "full": "150 Las Vegas Blvd N, Las Vegas, NV 89101, USA", "city": "Las Vegas", "country": "United States", "state": "Nevada" }, "nickname": "Listing Test1", "title": "Listing Test1", "customFields": [] } } ], "guest": { "_id": "6110d84db0e971002d5f1c5a", "fullName": "yoyo", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-08-09T07:25:03.869Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "6110d78fb0e971002d5f1c1d", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "6110d78eb0e971002d5f1c18", "status": "confirmed", "checkIn": "2022-09-06T05:00:00.000Z", "checkOut": "2022-09-08T00:00:00.000Z", "customFields": [], "listing": { "tags": [], "active": true, "_id": "5fba2d4cd8e638002d76d7b5", "picture": { "_id": "615c12f6cdf3370028883d42", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036796/preprod/5fb67280e39677002e6c2683/chuupwehryq36cd43avq.jpg" }, "address": { "full": "150 Las Vegas Blvd N, Las Vegas, NV 89101, USA", "city": "Las Vegas", "country": "United States", "state": "Nevada" }, "nickname": "Listing Test1", "title": "Listing Test1", "customFields": [] }, "confirmationCode": "6WXyJw9Jz" } ], "guest": { "_id": "6110d78db0e971002d5f1c00", "fullName": "Gal Test", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-08-09T07:21:51.166Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "610a558cde8bc1002ecd0a28", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "610a558cde8bc1002ecd0a23", "status": "inquiry", "checkIn": "2022-04-01T04:00:00.000Z", "checkOut": "2022-04-01T23:00:00.000Z", "customFields": [], "listing": { "tags": [], "active": true, "_id": "5fba2d4cd8e638002d76d7b5", "picture": { "_id": "615c12f6cdf3370028883d42", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036796/preprod/5fb67280e39677002e6c2683/chuupwehryq36cd43avq.jpg" }, "address": { "full": "150 Las Vegas Blvd N, Las Vegas, NV 89101, USA", "city": "Las Vegas", "country": "United States", "state": "Nevada" }, "nickname": "Listing Test1", "title": "Listing Test1", "customFields": [] } } ], "guest": { "_id": "610a558bde8bc1002ecd0a0d", "fullName": "gga", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-08-04T08:53:32.344Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "610a4847de8bc1002ecd09f0", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "610a4847de8bc1002ecd09eb", "status": "inquiry", "checkIn": "2022-03-01T04:00:00.000Z", "checkOut": "2022-03-01T23:00:00.000Z", "customFields": [], "listing": { "tags": [], "active": true, "_id": "5fba2d4cd8e638002d76d7b5", "picture": { "_id": "615c12f6cdf3370028883d42", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036796/preprod/5fb67280e39677002e6c2683/chuupwehryq36cd43avq.jpg" }, "address": { "full": "150 Las Vegas Blvd N, Las Vegas, NV 89101, USA", "city": "Las Vegas", "country": "United States", "state": "Nevada" }, "nickname": "Listing Test1", "title": "Listing Test1", "customFields": [] } } ], "guest": { "_id": "610a4846de8bc1002ecd09d5", "fullName": "New res", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-08-04T07:56:55.125Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "60f3db61870dff002dd5322f", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "60f3db60870dff002dd531f4", "status": "confirmed", "checkIn": "2021-07-17T21:00:00.000Z", "checkOut": "2021-07-18T20:00:00.000Z", "confirmationCode": "oZVyjLPJL", "customFields": [], "listing": { "tags": [ "Pool", "Resort", "Another random tag", "abs", "San Fransico" ], "active": true, "_id": "5fba2d97d8e638002d76d842", "picture": { "_id": "615c0214cdf3370028883d3a", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036872/preprod/5fb67280e39677002e6c2683/ephepadfvgopafgykxrc.jpg" }, "address": { "full": "Loma Mazamitla Sur, La Aurora, 44790 Guadalajara, Jal., Mexico", "city": "Guadalajara", "country": "Mexico", "state": "Jalisco" }, "nickname": "OPS-Listing", "title": "TEST", "customFields": [] } } ], "guest": { "_id": "60f3db5e870dff002dd531de", "fullName": "ggal ggg", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-07-18T07:42:25.130Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "60efdae1d0dcb200322891c3", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "60efdae1d0dcb20032289195", "status": "confirmed", "checkIn": "2021-07-14T21:00:00.000Z", "checkOut": "2021-07-15T20:00:00.000Z", "confirmationCode": "w0V0qJNJg", "customFields": [], "listing": { "tags": [ "Pool", "Resort", "Another random tag", "abs", "San Fransico" ], "active": true, "_id": "5fba2d97d8e638002d76d842", "picture": { "_id": "615c0214cdf3370028883d3a", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036872/preprod/5fb67280e39677002e6c2683/ephepadfvgopafgykxrc.jpg" }, "address": { "full": "Loma Mazamitla Sur, La Aurora, 44790 Guadalajara, Jal., Mexico", "city": "Guadalajara", "country": "Mexico", "state": "Jalisco" }, "nickname": "OPS-Listing", "title": "TEST", "customFields": [] } } ], "guest": { "_id": "60efdae0d0dcb20032289194", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-07-15T06:51:13.850Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "60ec9326fd82e0002df75fbb", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "60ec9326fd82e0002df75f8b", "status": "confirmed", "checkIn": "2021-07-12T21:00:00.000Z", "checkOut": "2021-07-13T20:00:00.000Z", "confirmationCode": "r288MvZV2", "customFields": [], "listing": { "tags": [ "Pool", "Resort", "Another random tag", "abs", "San Fransico" ], "active": true, "_id": "5fba2d97d8e638002d76d842", "picture": { "_id": "615c0214cdf3370028883d3a", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1606036872/preprod/5fb67280e39677002e6c2683/ephepadfvgopafgykxrc.jpg" }, "address": { "full": "Loma Mazamitla Sur, La Aurora, 44790 Guadalajara, Jal., Mexico", "city": "Guadalajara", "country": "Mexico", "state": "Jalisco" }, "nickname": "OPS-Listing", "title": "TEST", "customFields": [] } } ], "guest": { "_id": "60ec9325fd82e0002df75f8a", "isReturning": false } }, "accountId": "5fb67280e39677002e6c2683", "createdAt": "2021-07-12T19:08:22.715Z", "state": { "read": false, "status": "OPEN" } }, { "_id": "60ec925efd82e0002df75f53", "assignee": { "_id": null }, "priority": 10, "meta": { "reservations": [ { "_id": "60ec925dfd82e0002df75f32", "status": "confirmed", "checkIn": "2021-07-13T06:00:00.000Z", "checkOut": "2021-07-14T05:00:00.000Z", "confirmationCode": "K8115GjvR", "customFields": [], "listing": { "tags": [], "active": true, "_id": "60eadc10407d16002e6690a3", "picture": { "_id": "615bfacccdf3370028883d36", "thumbnail": "https://res.cloudinary.com/guesty/image/upload/c_fit,h_200/v1626004479/preprod/5fb67280e39677002e6c2683/o5exahtjadjvdpzcwa6q.jpg" }, "address": { "full": "Eliezer Kaplan St, Tel Aviv-Yafo, Israel", "city": "Tel Aviv-Yafo", "country": "Israel", "state": "Tel Aviv District" }, "nickname": "Maxtst", "title": "maxtst", "customFields": [] } } ], "guest": { "_id": "60ec925cfd82e0002df75f31", "isReturning": false } }, 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